论文标题
弥合差距:使用参与式设计(PD)为老年人生成社会辅助机器人(SARS)的设计空间模型
Bridging the gap: Generating a design space model of Socially Assistive Robots (SARs) for Older Adults using Participatory Design (PD)
论文作者
论文摘要
参与式设计(PD)方法有效地了解老年人的观点,关注和愿望,并为新的智能辅助工具产生想法。我们的研究的目的是首先绘制感知并探索社会辅助机器人(SARS)的老年用户的需求,然后将新的工具和体验整合到最终用户,以表达他们作为PD流程的一部分的需求。该过程的结果是功能,行为和视觉关系以及引起情绪的设计空间模型。此过程使能够探索,映射和理解与SARS经历之前和之后老年用户的需求,并了解它们如何影响机器人设计,行为和功能。首先,通过采访老年人,看护人和亲戚,我们学到了老年人的日常习惯,习惯和愿望。然后,我们将这些需求重建为设计要求,并使用焦点小组向老年人进一步详细介绍了这些需求。基于此阶段从该阶段出现的功能,行为和视觉设计因素,我们在商业上可用的机器人上建立了实验性的人类机器人任务,以检查一对一相互作用中技术的可行性和接受。在整个研究中,参与者的回答导致了设计空间模型映射关系和引起情绪的创建。
Participatory Design (PD) methods are effective in understanding older adults' perspectives, concerns, and wishes and generating ideas for new intelligent aids. The aim of our study was first to map perceptions and explore the needs of older users from socially assistive robots (SARs) and then, to integrate new tools and experiences for end users to express their needs as part of a PD process. The outcome of the process is a design space model of functional, behavioral, and visual relationships and elicited emotions. This process enables to explore, map, and understand the needs of older users before and after experiencing with SARs, and to learn how they impact robotic designs, behavior, and functionality. First, by interviewing older adults, caregivers, and relatives we learned older adults' daily routines, habits, and wishes. Then, we reconstructed those needs into design requirements and further detailed them with older adults using focus groups. Based on the functional, behavioral, and visual design factors that emerged from this phase, we built experimental human-robot tasks, on a commercially available robot, to examine feasibility and acceptance of the technology in one-on-one interactions. Participants' responses throughout the study led to the creation of the design space model mapping relationships and elicited emotions.