论文标题
在在线社区中发布批准
Post Approvals in Online Communities
论文作者
论文摘要
在许多在线社区中，社区领导者（即主持人和管理员）可以通过要求在发布前批准帖子来主动过滤不希望的内容。但是，尽管许多社区都采用后批准，但对其对社区行为的影响几乎没有研究。通过对233,402个Facebook小组的纵向分析，我们检查了1）导致社区采用邮政批准的因素，以及2）设置如何塑造了该组的随后用户活动和适度。我们发现，在用户活动突然增加（例如评论）和适度（例如，报告的帖子）突然增加后，采用邮政批准的社区往往会这样做。采用后批准导致较少但更高质量的职位。尽管在采用后共享帖子的较少，但社区成员不仅写了更多评论，使用更多的反应，并花费更多的时间在共享的帖子上，他们还报告了这些帖子的较少。此外，邮政批准并没有显着增加小组中的平均时间领导者，尽管使设置的小组倾向于任命更多的领导者。最后，邮政批准的影响因小组规模以及使用设置的使用方式而异，例如，组大小会导致领导者在采用环境后是否在小组中花费或多或少的时间。我们的发现提出了可以改善主动内容审核以更好地支持在线社区的方法。
In many online communities, community leaders (i.e., moderators and administrators) can proactively filter undesired content by requiring posts to be approved before publication. But although many communities adopt post approvals, there has been little research on its impact on community behavior. Through a longitudinal analysis of 233,402 Facebook Groups, we examined 1) the factors that led to a community adopting post approvals and 2) how the setting shaped subsequent user activity and moderation in the group. We find that communities that adopted post approvals tended to do so following sudden increases in user activity (e.g., comments) and moderation (e.g., reported posts). This adoption of post approvals led to fewer but higher-quality posts. Though fewer posts were shared after adoption, not only did community members write more comments, use more reactions, and spend more time on the posts that were shared, they also reported these posts less. Further, post approvals did not significantly increase the average time leaders spent in the group, though groups that enabled the setting tended to appoint more leaders. Last, the impact of post approvals varied with both group size and how the setting was used, e.g.,, group size mediates whether leaders spent more or less time in the group following the adoption of the setting. Our findings suggest ways that proactive content moderation may be improved to better support online communities.
