论文标题

通过AI生成的决策AIDS来促进人类决策

Boosting human decision-making with AI-generated decision aids

论文作者

Becker, Frederic, Skirzyński, Julian, van Opheusden, Bas, Lieder, Falk

论文摘要

人类决策受到许多系统错误的困扰。可以通过提供决策辅助工具来指导决策者参与重要信息并根据理性决策策略将其整合来,从而避免使用这些错误。设计这样的决策辅助工具曾经是一个乏味的手动过程。认知科学的进步可能会使将来自动化这一过程。我们最近引入了机器学习方法,以自动发现人类决策的最佳策略,并是一种向人们解释这些策略的自动方法。通过这种方法构建的决策辅助工具能够改善人类决策。但是,遵循该方法产生的描述非常乏味。我们假设可以通过将自动发现的决策策略作为一系列自然语言指示来克服这个问题。实验1表明,人们确实确实比以前的方法更容易理解此类程序说明。在这一发现的鼓励下,我们开发了一种算法,将我们先前方法的输出转化为程序说明。我们应用了改进的方法来自动为自然主义计划任务(即计划旅行)和自然主义决策任务(即选择抵押)生成决策辅助工具。实验2表明,这些自动产生的决策AID可显着改善人们在计划公路旅行和选择抵押贷款方面的表现。这些发现表明,以AI为动力的增强可能有可能改善现实世界中的人类决策。

Human decision-making is plagued by many systematic errors. Many of these errors can be avoided by providing decision aids that guide decision-makers to attend to the important information and integrate it according to a rational decision strategy. Designing such decision aids used to be a tedious manual process. Advances in cognitive science might make it possible to automate this process in the future. We recently introduced machine learning methods for discovering optimal strategies for human decision-making automatically and an automatic method for explaining those strategies to people. Decision aids constructed by this method were able to improve human decision-making. However, following the descriptions generated by this method is very tedious. We hypothesized that this problem can be overcome by conveying the automatically discovered decision strategy as a series of natural language instructions for how to reach a decision. Experiment 1 showed that people do indeed understand such procedural instructions more easily than the decision aids generated by our previous method. Encouraged by this finding, we developed an algorithm for translating the output of our previous method into procedural instructions. We applied the improved method to automatically generate decision aids for a naturalistic planning task (i.e., planning a road trip) and a naturalistic decision task (i.e., choosing a mortgage). Experiment 2 showed that these automatically generated decision-aids significantly improved people's performance in planning a road trip and choosing a mortgage. These findings suggest that AI-powered boosting might have potential for improving human decision-making in the real world.

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