论文标题

分裂如何破坏公共卫生对Covid-19的反应

How Fragmentation Can Undermine the Public Health Response to COVID-19

论文作者

Chen, Andrew Tzer-Yeu

论文摘要

对COVID-19的反应在很大程度上是由地方,国家和国际公共卫生机构领导的,他们激活了大流行计划,并开放了模型,测试,隔离和运动限制,监视和接触接触示威的流行病学工具包。在当代技术繁重的世界中,许多人认为人类调查人员的常见手动过程和电话可以或应由数字解决方案代替。但这并不像“添加更多技术”那样简单 - 用户和社会与技术互动的复杂方式对有效性产生了重大影响。当努力不及时地协调时,系统设计和用户体验中的分裂可能会对公共卫生的反应产生负面影响。本文简要介绍了如何在119年大流行期间在新西兰进化的接触跟踪注册表和数字日记的旅程,最初是由于缺乏中央协调而导致的最初不良结果以及后来的改善。

Responses to COVID-19 have largely been led by local, national, and international public health agencies, who have activated their pandemic plans and opened the epidemiological toolkit of modelling, testing, isolation and movement restrictions, surveillance, and contact tracing. In the contemporary tech-heavy world, many assumed that the common manual process of human investigators and phone calls could or should be replaced by digital solutions. But it's not as simple as "add more technology" - the complex way in which users and societies interact with the technology has significant impacts on effectiveness. When efforts are not well co-ordinated, fragmentation in system design and user experience can negatively impact the public health response. This article briefly covers the journey of how contact tracing registers and digital diaries evolved in New Zealand during the COVID-19 pandemic, the initial poor outcomes caused by the lack of central co-ordination, and the later improvement.

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