论文标题
在寻求持续交付的软件团队的组织：一种基础理论方法
The Organization of Software Teams in the Quest for Continuous Delivery: A Grounded Theory Approach
论文作者
论文摘要
背景：为了加速市场上的时间并提高客户满意度，软件生产组织采用了持续的交付实践，从而影响了开发与基础设施专业人员之间的关系。但是，没有大量文献实质性地解决了软件行业如何结构开发和基础设施团队的组织。 目的：在这项研究中，我们研究了生产软件组织如何构建其发展和基础设施团队，特别是这些群体之间的劳动分工以及他们如何相互作用。 方法：在与7位DevOPS专家进行头脑风暴以更好地制定我们的研究和程序之后，我们根据扎根的理论指南收集和分析了37个半结构化访谈的数据。 结果：经过仔细的分析，我们确定了四个常见的组织结构：（1）孤立的部门，（2）经典的DevOps，（3）跨职能团队和（4）平台团队。我们还观察到，一些公司正在这些结构之间过渡。 结论：这项研究的主要贡献是一种分类学形式的理论，该分类法及其性质及其特性组织。该理论可以指导研究人员和从业人员思考如何在软件生产组织中更好地构建开发和基础设施专业人员。
Context: To accelerate time-to-market and improve customer satisfaction, software-producing organizations have adopted continuous delivery practices, impacting the relations between development and infrastructure professionals. Yet, no substantial literature has substantially tackled how the software industry structures the organization of development and infrastructure teams. Objective: In this study, we investigate how software-producing organizations structure their development and infrastructure teams, specifically how is the division of labor among these groups and how they interact. Method: After brainstorming with 7 DevOps experts to better formulate our research and procedures, we collected and analyzed data from 37 semi-structured interviews with IT professionals, following Grounded Theory guidelines. Results: After a careful analysis, we identified four common organizational structures: (1) siloed departments, (2) classical DevOps, (3) cross-functional teams, and (4) platform teams. We also observed that some companies are transitioning between these structures. Conclusion: The main contribution of this study is a theory in the form of a taxonomy that organizes the found structures along with their properties. This theory could guide researchers and practitioners to think about how to better structure development and infrastructure professionals in software-producing organizations.
